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How uno46 Handles Your Personal Data

This policy sets out what personal data we collect when you use uno46, why we collect it, and how we keep it secure.

No data sellingDANA, OVO, GoPay wallet data handled securelyAccount-level access controlsJurisdiction-dependent availabilityContact us to request changes
uno46 How uno46 Handles Your Personal Data
DATA CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or remove the personal data we hold on your account, our support team handles these requests directly. You can reach us through the channels below. We aim to respond to data-related requests within a reasonable timeframe, and we will confirm receipt so you know your request is being handled.

Live Chat Start a live chat session from the site. Our support team handles data access and correction requests alongside standard account queries.
Email Support Send your data request by email with your registered account details. We will confirm receipt and follow up with next steps for your specific request.
Account Settings Some data corrections — like updating your contact number or linked wallet — can be made directly inside your account settings without contacting support.
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply encryption at the data layer so your account credentials and wallet references are not readable in plain text. Sessions are protected by token-based authentication — closing your browser ends the session, and re-entry requires your login credentials or OTP confirmation. Cookies on this site are limited to session management and analytics; you can block non-essential cookies through your browser without losing account access. Data we no longer need is deleted or anonymised on a rolling schedule.

Data Encryption

Your account credentials and payment references are encrypted at rest and in transit. We do not store full wallet credentials from DANA, OVO or GoPay — only tokenised identifiers.

Cookie Control

Cookies we use fall into session cookies and analytics cookies. You can manage or block analytics cookies through your browser settings without affecting your account login.

Data Retention

Account and transaction data is kept for as long as your account is active or as required by applicable rules. When data is no longer needed, it is deleted or anonymised.

Third-Party Sharing

We share data only with payment processors like DANA, OVO and GoPay to complete transactions, and with service providers who operate under binding data protection agreements with us.

Common Questions About Your Privacy on uno46

These are the questions we hear most often about how your data is managed on this platform. If something is not covered here, reach out through live chat or email and we will give you a direct answer.

Yes. Submit a deletion request through live chat or email with your registered account details. We will confirm what data can be removed and complete the process within a reasonable timeframe.

No. We only hold the transaction token or account reference returned by the payment system after a successful transfer. Your wallet password and PIN are never seen or stored by us.

We use session cookies to keep you logged in and analytics cookies to see how pages perform. You can block analytics cookies in your browser settings without losing access to your account.

Only with payment processors needed to clear your DANA, OVO or GoPay transactions, and with technical service providers under strict data agreements. We do not sell or trade your data.

Minor corrections like a contact number or email update can be done in account settings. For identity-level changes, contact support via live chat or email with verification of your identity.

We may send account-related notifications and, where you have opted in, promotional messages. You can withdraw consent at any time through account settings or by contacting our support team.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.