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What You Need to Know Before You Play

These legal terms set out how uno46 operates for account holders in Indonesia, including eligibility conditions, jurisdiction requirements, and how we handle account-related decisions. Access to this platform is subject to local law and is available only where local law permits.

Jurisdiction-dependent accessAccount eligibility rulesDANA, OVO, GoPay wallet conditionsPolicy contact availableIndonesia-applicable terms
uno46 What You Need to Know Before You Play
ACCOUNT SECURITY STANDARDS

How We Protect Your Account and Handle Your Data

Account security at uno46 is built around verified identity and wallet ownership. We apply SSL encryption across all account sessions, and login access is protected by OTP verification sent to your registered mobile number. Your personal data is collected only to operate your account, process payments via DANA, OVO, or GoPay, and comply with applicable policy requirements. We do not sell or transfer your data to unrelated third parties. Data retention periods apply as required by the jurisdictions in which we operate, and you may request a review of the data held on your account through our support channels.

SSL Encryption

Every account session is encrypted end-to-end. Login, payment, and account management actions are all covered — your data does not travel in plain text.

OTP Login Verification

Access to your account requires a one-time PIN sent to your registered number. This applies at login and when making changes to your wallet or withdrawal details.

Wallet Ownership Checks

Before processing a withdrawal to DANA, OVO, or GoPay, we verify that the wallet belongs to the account holder. Third-party wallets are not accepted under any circumstance.

Data Request Rights

You can request a summary of data held on your account at any time. Contact support through live chat or email with your account ID and we will respond through the same channel.

LEGAL CONTACT PATHS

How to Reach Us for Legal or Policy Queries

If you have a question about these terms, need to dispute an account decision, or want to request a review of a suspended transaction, our support team handles legal and policy matters through the channels below. Have your account details and the wallet reference number ready when you get in touch — it speeds things up considerably.

Live Chat Reach us through the live chat window inside your account. This is the fastest path for urgent policy questions or account status queries.
Email Support Send detailed legal or policy enquiries to our support email. Include your account ID and the relevant wallet type — DANA, OVO, or GoPay — for faster routing.
Account Help Centre The help centre inside your account covers common policy topics, including wallet verification steps and account eligibility conditions for Indonesia.

Legal FAQs for uno46 Account Holders

These are the policy questions we hear most from account holders in Indonesia. If your question is not covered here, our support team can help through live chat or email.

Access to uno46 depends on local law and is available only in eligible regions. You are responsible for confirming that use of this platform is permitted under the laws of your jurisdiction.

Accounts may be suspended if our review process identifies a mismatch in identity, wallet ownership, or jurisdiction eligibility. Contact support via live chat with your account ID to request a review.

No. Wallet name must match your registered account name exactly. Deposits from DANA, OVO, or GoPay accounts registered to another person are held and subject to review before any action is taken.

Send a data request to our support team via email or live chat. Include your account ID and we will confirm what data is held and respond through the same channel you used to contact us.

Retention periods follow the requirements of applicable jurisdictions. After your account is closed, data is retained only for as long as legally required, then deleted in line with our policy.

Raise a dispute through live chat or email with your account details and the specific decision you are contesting. Our support team will review and respond with the outcome and next steps.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.